How do I access my email on my phone or other personal device?
If you would like to access email on your mobile device, listed below is the basic instructions on how to set that up. Due to the fact that there are many different email clients associated with different carriers and phone hardware, we cannot be responsible if this does not work on your personal device. You will need to contact the manufacturer/carrier for your device in order to get support for it. Also, please submit a ticket so we can add you to the list for allowed access.
Incoming Mail Server:
Security Type: SSL
Server Port: 993
Outgoing Mail Server:
Security Type: STARTTLS
Server Port: 587
How do I set up IMAP E-mail on an Android Device?
1. From the home screen, tap Applications > Settings > Accounts & sync > Add account >Mail> Manual setup.
2. On the Incoming settings screen, in the Protocol drop-down menu, select IMAP.
3. In the Email address and Username text boxes, enter your full e-mail address, for example, and then select Next. Your user name is the first part of your email address, for examp jdoe.
4. In the Password text box, enter your Groupwise password.
5. In the IMAP server text box, enter
6. In the Security type drop-down menu, select SSL. The server port should default to 993, if not, enter that. Click Next and and your device will check the Incoming server settings.
7. On the Outgoing server settings screen, the Login required option should be selected for you, and the Username and Password text boxes should be filled in with the same information you entered in step 3 and 4.
8. In the SMTP server text box, enter
9. In the Security type drop down menu and Server port text box, specify STARTTLS and in the server port field enter 587.
In the Account name, text box, enter a name your account (for example "Work email”). In the Your name text box, enter the name you want displayed when you send e-mail to others (for example “John Doe”), and then select Finish Setup.

How do I set up IMAP e-mail on an iPhone?
1. Tap Settings > Mail, Contacts, Calendars > Add Account.
2. Tap Other.
3. In the Name box, enter your full name.
4. In the Address box, enter your full e-mail address (for example,
5. In the Password box, enter your password, and then tap Save.
6. Tap either IMAP.
7. Under Incoming Mail Server, in the Host Name box, enter
8. In the User Name box, enter the first part of your email address (for example, jdoe).
9. Under Outgoing Mail Server, in the Host Name box, enter
10. In the User Name box, enter the first part of your email address (for example, jdoe). In Password, enter your password.
11. Tap Save.